Cybertelbridge Co., Ltd. (hereinafter referred to as the “Company”) values your personal information and complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection.
Through this Privacy Policy, the Company informs you of how and in what manner your personal information is used, and what measures are being taken to protect your personal information.
This Privacy Policy applies when you use all services provided on the Company’s website (including Q&A, Download Brochure, and Inquiry).
■ Items of Personal Information Collected and Methods of Collection
The Company collects different types of personal information through Q&A, Download Brochure, and Inquiry within the website as follows.
| Category | Items Collected | Purpose of use | Retention and Use Period |
|---|---|---|---|
| Q&A | (Required Items) Country, Email Address, Inquiry (Optional items) First Name, Last Name, Company Name, Phone Number |
Responding to customer inquiries and providing technical support for dedicated devices, and improving service quality | Up to 3 years after the completion of the inquiry |
| Download Brochure | (Required Items) Email (Optional items) Company Name, Inquiry |
Providing materials related to dedicated devices | |
| Inquiry | (Required Items) Name, Title, Email, Content | Responding to customer inquiries and providing technical support for all company services, and improving service quality |
※ During the use of the service, information such as IP address, cookies, service usage records, and access logs may be automatically collected.
※ Please do not enter sensitive personal information such as resident registration numbers, health information, or financial information in free-text fields.
■ Purpose of Collection and Use of Personal Information
The Company uses the collected personal information for the following purposes:
• Fulfillment of contracts related to the provision of services
• Use for marketing and advertising
• Development and specialization of new services (products), delivery of advertising and event information, and provision of services and advertisements based on demographic characteristics Statistical analysis of website usage and service improvement
• Responding to customer inquiries and providing technical support for dedicated devices (Q&A)
• Providing materials related to dedicated devices (Download Brochure)
■ Retention and Use Period of Personal Information
Personal information is retained for up to 3 years after the purpose of processing has been achieved and is immediately destroyed thereafter.
■ Refusal of Consent
• You may refuse to consent to the collection of personal information.
However, if you do not consent, the use of certain services such as inquiry processing may be restricted..
■ Provision and Entrustment of Personal Information to Third Parties
① Provision to Third Parties
The Company does not, in principle, provide users’ personal information to external parties.
However, in the following cases, personal information may be exceptionally provided:
• When prior consent has been obtained from the data subject
• When required by law or requested by investigative authorities through lawful procedures
| Recipient | Information Provided | Purpose of Use | Retention and Use Period |
|---|---|---|---|
| Government agencies requesting under the law (such as investigative or judicial authorities) | Name, email, and other information within the scope of the request | Fulfillment of legal obligations and cooperation with investigations | Immediately destroyed upon fulfillment of the purpose of the request |
|
② Entrustment of Personal Information Processing
The Company entrusts the processing of personal information to external companies as follows for the efficiency of website operation. |
|||
| Entrusted Party | Entrusted Task | Retention and Use Period |
|---|---|---|
| Design Art Plus Co., Ltd. | Website maintenance and server operation | Until the termination of the consignment contract or until the purpose of personal information processing is achieved |
The Company specifies matters related to personal information protection in the contract in accordance with Article 26 of the Personal Information Protection Act, and manages and supervises the trustee so that personal information is safely processed.
■ Rights of Data Subjects and Methods of Exercise
Users may request to access, correct, delete, or suspend the processing of their personal information at any time.
Requests can be made by email (ct_sec@cybertel.co.kr), and the Company will take action without delay.
■ Procedures and Methods for Destruction of Personal Information
① Destruction Procedures
• Personal information is included in the destruction list after internal review when the retention period has expired or the processing purpose has been achieved.
• It is destroyed safely after approval by the person in charge of management.
② Destruction Methods
• Electronic files: Permanently deleted in a way that cannot be restored.
• Paper documents: Destroyed by shredding or incineration.
■ Installation, Operation, and Refusal of Automatic Personal Information Collection Devices
The Company may use cookies for the convenience of users.
① Purpose of Using Cookies: Analysis of access statistics and maintaining user environment upon revisiting.
② Installation and Operation: You can refuse to store cookies through web browser settings.
③ Refusal Method:
• Chrome: Settings > Privacy and Security > Cookies and Other Site Data
• Edge: Settings > Cookies and Site Permissions > Manage Cookies and Stored Data
However, if you refuse to store cookies, the use of some services may be restricted.
■ Data Protection Officer and Complaint Contact
• Data Protection Officer: BongHo Choi
• Department: Security Team / Data Protection Officer
• Email: ct_sec@cybertel.co.kr
■ Agencies for Reporting and Consultation on Personal Information Infringement
If you need to report or consult regarding any personal information infringement, please contact the following agencies:
• Personal Information Infringement Report Center (privacy.kisa.or.kr / 118)
• Supreme Prosecutors’ Office Cybercrime Investigation Department (spo.go.kr / 1301)
• National Police Agency Cyber Bureau (cyberbureau.police.go.kr / 182)
■ Regular Review and Amendment of the Privacy Policy
This policy is reviewed and revised at least once a year, and any changes will be announced in advance through the Company’s website.
• Date of Notice: November 5, 2025
• Effective Date: November 7, 2025