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    MCX

    Cybertel Bridge delivers a complete portfolio of MCX solutions, from core servers to operational and field-level tools, designed to support every layer of mission-critical communication with flexibility, reliability, and industry-grade performance across diverse environments and use cases.

MCX Recording service

Cybertel provides a comprehensive recording solution designed to capture and manage communications in mission-critical networks.
The recording server supports voice, video and text communication while ensuring compliance with industry standards and security requirements.

Key Features

  • 01. Comprehensive Data Recording

    Captures all communication forms, including voice, video and text within the MCX network.

  • 02. 3GPP Standard Compliance

    Fully compliant with 3GPP standards, enabling seamless integration with MCX servers.

  • 03. High-Capacity Handling

    Supports simultaneous recording of 8 to 512 MCX group calls, ensuring scalability for high-demand environments.

  • 04. Secure Data Storage

    AES128/256 encryption ensures data security and compliance with regulatory requirements.

  • 05. Redundancy and Reliability

    Designed with redundancy features to guarantee continuous operation and data safety.

  • 06. User-Friendly Access

    Authorized users can search, replay and download recorded files with advanced filtering options for efficient retrieval.

Multi-Tenant Deployment Benefits

The MCX recording server supports multi-tenant deployment, offering significant advantages.

  • 01. Cost Efficiency
    • Reduced Infrastructure Costs: Eliminates the need for each tenant (organization) to deploy and maintain separate recording infrastructure.
    • Lower Operational Expenses: Centralized maintenance, updates, and resource management reduce overall costs.
  • 02. Scalability and Resource Optimization
    • Better Resource Utilization: Dynamically allocates resources based on demand, optimizing storage and processing power.
    • Easier Expansion : New organizations can be onboarded without requiring additional hardware.
  • 03. Centralized Management with Tenant Isolation
    • Separate Data & Access Control: Ensures each tenant has exclusive access to its data.
    • Unified Administration: Simplifies system configuration, monitoring, and policy enforcement.
  • 04. Security and Compliance
    • Tenant-Specific Access Controls: Role-based permissions ensure only authorized personnel can retrieve recordings.
    • Regulatory Compliance: Supports different policies (e.g., retention policies, encryption standards) for ISO 27001 and other regulatory frameworks.
  • 05. High Availability and Reliability
    • Redundancy & Failover: Multi-tenant architecture supports load balancing and failover mechanisms for improved uptime.
    • Disaster Recovery: Centralized backup solutions ensure efficient disaster recovery across multiple organizations.
  • 06. Simplified Integration and Maintenance
    • Common API & Interface: Standardized API facilitates integration with various MCX applications.
    • Easier Updates & Upgrades: New features and security patches can be deployed without affecting individual tenants.

Web-Based Recording Console

    • Stores MCX voice, video and IM/MMS.
    • Provides search, replay and download the functionalities.
    • Supports H.263/H.264 video codecs and G.729/G.711/AMR-WB voice codecs.
    • Handles up to 512 concurrent recording sessions.
    • Features geo-redundancy for enhanced reliability.
    • Displays recording history for audit and analysis.s

Third-Party Interworking

  • 01. MCX Database Daemons
    • Two MCX DB daemons handle provisioning and recording data, stored in a centralized MCX DB instance.
    • A DB Proxy (PSRM) provides controlled read access to provisioning data, ensuring security and avoiding tight coupling with third-party recording systems.
  • 02. SIPREC Protocol for Recording
    • SIPREC (Session Recording Protocol) is recommended for actual recording sessions.
    • The MCX system triggers the third-party recording system for each group or private call.
    • The third-party system decides whether to enable recording based on predefined policies.
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The Cybertel MCX Recording Server offers a scalable, secure and multi-tenant-ready solution for mission-critical communication networks. Its compliance with 3GPP standards,
robust security measures and centralized management capabilities makes it an ideal choice for public safety, Metro & Railway, Utility and other enterprise applications.

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